Concordia University Wisconsin/Ann Arbor
  • 22-Dec-2017 to 31-Jan-2018 (CST)
  • 53097, WI, USA
  • Full Time

Concordia University is seeking applications for the full-time staff position of Director of Financial Aid.  This position reports to the Vice Provost of Student Enrollment and Engagement.  An ideal candidate will hold a graduate degree, have extensive history within higher education financial aid work, and have past leadership and managerial experience.  This position will provide direction and guidance to financial aid staff on financial regulations and reporting to ensure compliance of federal, state and institutional regulations, policies and procedures. The Director of Financial Aid also serves as a compliance officer for the institution.

Primary Functions 

  • Manage planning and operational activities of financial aid programs and services for the institution including oversight for federal, state and institutional funds.
  • Develop, implement, review and document policies and procedures to ensure effective, efficient and compliant administration of federal, state and institutional funds across all schools and campuses.
  • Prepare or oversees timely preparation and submission of reports required by the institution, accrediting agencies, federal and state agencies.
  • Develop and implement strategies, programs and resources to ensure the office provides high quality and timely service and counseling to students to finance their education and support financial literacy during school and after graduation.
  • Oversee the Satisfactory Academic Progress (SAP) and return of Title IV Funds, coordination of student loan processing between students, federal government and the institution and Title IV refunds and repayments including the U.S. Department of Education and National Student Loan Data System notifications.
  • Administer appeals process related to SAP and special circumstances.
  • Identify and implement the philosophy of the packaging, scheduling and disbursing of financial aid funds.
  • Publicly present financial aid presentations and maintain accuracy of all collateral (website, college catalog, and other media) relating to financial aid.
  • Counsel and advise students regarding financial needs and problems and recommend financial aid opportunities and scholarship and loan eligibility and procedures. Maintain knowledge of institutional financial aid policies procedures, and programs.
  • Manage personnel resources, performance, and day-to-day operations to support staff development, smooth and efficient workflow, and quality service to students.
  • Prepare annual budget and monitor expenditures to support financial stewardship.
  • Work closely with the Advancement Department to process merit and need-based scholarships and endowment.
  • Oversees monthly federal and internal reconciliation efforts and report to reviewing entities, such as auditors, program reviewers, and the Controller and Senior Accountant in Business Office.

Position Requirements:

  • Technological competence in Microsoft Office Suite products and financial software (e.g., Excel, Banner) products.
  • Knowledge of accounting, finance and data analytics.
  • Strong verbal and written communications skills.
  • Ability both to work independently and collaborate with diverse constituents.
  • Minimum Required Education: Bachelor degree (graduate degree is preferred)
  • Minimum Required Experience: 5 years of experience in higher education that includes experience in financial aid and leadership roles.

Compensation and Benefits

This is a full-time, staff, exempt position. Review of applications will begin immediately and continue until successful candidate(s) are identified.  The anticipated start date is March 1, 2018.  Salary and will be commensurate with qualifications, education, and experience.  Concordia health, disability, and retirement plan enrollment is available to full-time employees and eligible dependents.  Tuition benefits are available for employees and their qualified dependents.

Physical Demands/Equipment

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to sit, reach with hands and arms, and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 40 pounds, and occasionally lift and/or move 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and depth perception. The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature and level of the position. It is not intended to be all-inclusive. Administration reserves the right to adjust the duties and responsibilities.

Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws. 

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion.  In addition, preference in holding certain employment positions is given to rostered ministers of the LCMS.  Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Commissioned Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity program, including all equal employment opportunity activities, as required by federal, state and local agencies.  If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is an HLC accredited, co-educational, liberal arts school offering 71 undergraduate majors of study, 39 master's degrees, and 4 doctoral programs.

Concordia is a Lutheran higher education community committed to helping students develop in mind, body and spirit for service to Christ in the Church and in the world.


Concordia University Wisconsin/Ann Arbor
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Concordia Univ Wisconsin Concordia University Ann Arbor