Concordia University Wisconsin/Ann Arbor
  • 01-May-2018 to 30-Jun-2018 (CST)
  • Mequon, WI, USA
  • Salary
  • Full Time

Concordia University seeks applications for the full-time, exempt position of Director of the Learning Resource Center (LRC). The Director of the LRC will be responsible for providing vision, leadership, and day-to-day management for the Learning Resource Center which includes disability support and tutoring services. The Director is responsible for developing and implementing a program of academic services and support to assist students in becoming independent learners. Additionally the Director coordinates LRC activities with other divisions and departments to provide synchronized and quality services to students.

The Director of the Learning Resource Center reports to the Assistant Vice President of Academics for Student Success and is housed within Academics, specifically Student Academic Support Services. This position is a 12 month position that requires a normal eight hour workday; however, as a salaried position; the Director may need to work extended hours to meet the demands of the job. 


  • Establishes strategic goals related to unit level KPIs and the University strategic plan for the LRC and DSS in coordination and collaboration with the Assistant VP of Academics for Student Success and Student Academic Support Service Directors
  • Maintains a high level of working knowledge and understanding regarding ADA law and ensures practices at CUW are in alignment with such
  • Works to expand LRC services to adult, graduate, and online students
  • Creates a network of relationships with students, faculty, and staff across the campus and community that effectively supports the delivery of disability and academic support services to students
  • Maintains working knowledge of adaptive technology
  • Collects and maintains data, coordinates procedures, and prepares reports on academic support programs
  • Articulates program offerings with Student Services offices, Campus Deans, and all academic departments to ensure that programs meet the needs of the students
  • Manages the use of Smarthinking software for online and center based students
  • Works closely with the Academic Support Specialist and the Writing Center Facilitator to monitor and evaluate all tutoring services
  • Maintains a close working relationship with the Academic Resource Center on the CUAA campus,
  • Monitors student performance for the purpose of overall program effectiveness
  • Manages annual budget; develops proposals and other initiatives for expanded center funding
  • Identifies, hires, orients, and supervises full and part-time professional staff
  • Develops and presents professional development workshops/trainings for professional staff

Knowledge, Skills, and Abilities

  • Proficient data analysis/interpretation skills, including tracking, reporting and synthesizing data from different sources
  • Able to engage in creating problem solving
  • Utilizes student development theory to inform work
  • Analyze situations accurately and adopt an effective course of action with multiple tasks
  • Strong communication and collaboration skills, including the ability to collaborate across networks and work effectively in teams
  • Able to prioritize and handle multiple tasks
  • Able to provide program oversight and direction for several services offered through the LRC
  • Maintain a high level of confidentiality
  • Excellent professional communication skills both written and interpersonal
  • Commitment to the University mission and core values

Education and Experience

  • Master's degree required, preferably in the areas of special education, student services administration, education, or counseling
  • Preferred 2 years of disability support experience in a higher education setting

Compensation and Benefits

This is a full-time, exempt position.  Starting wage is dependent upon on individual qualifications and experience. Concordia health, disability and retirement plan enrollment is available to full-time employees and their eligible dependents.  Tuition benefits are also available for employees and their qualified dependents.

Review of applications will begin immediately and continue until successful candidate(s) are identified.

Physical Demands/Equipment 

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to sit, reach with hands and arms, and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 40 pounds, and occasionally lift and/or move 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and depth perception. The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and level of the position. It is not intended to be all-inclusive. Administration reserves the right to adjust the duties and responsibilities.

Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws. 

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion.  In addition, preference in holding certain employment positions is given to ordained or rostered ministers of the LCMS.  Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Rostered Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity program, including all equal employment opportunity activities, as required by federal, state and local agencies.  If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is a HLC accredited, co-educational, liberal arts school offering more than 70 undergraduate majors, over 40 master's degree programs, and 4 doctoral programs. There are also a variety of accelerated evening and e-learning programs.

Concordia is a Lutheran higher education community committed to helping students develop in mind, body and spirit for service to Christ in the Church and in the world.

Concordia University Wisconsin/Ann Arbor
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Concordia Univ Wisconsin Concordia University Ann Arbor