Concordia University Wisconsin/Ann Arbor
  • 18-May-2018 to 30-Jun-2018 (CST)
  • Mequon, WI, USA
  • Salary
  • Full Time

Concordia University seeks applications for the full-time, exempt position of ERP Systems Analyst. This position is a member of the Administrative Computing Team and is responsible for assisting with the management, maintenance, continual improvement and upgrading of systems related to administrative computing. This position reports to the Director of Administrative Computing and is located on the Mequon, Wisconsin campus.


  • Ensure timely development and ongoing maintenance of Ellucian Banner system.
  • Assist projects related to Ellucian Banner and product support.
  • Extract data, report creation, and analysis of systems for Ellucian Banner solutions.
  • Implement and design business workflow processes to increase efficiencies.
  • Perform as liaison between functional teams, IT Application Support, IT Development and DBA teams on system issues, enhancements and projects.
  • Report writing and query creation in relation to Ellucian Banner source system data.
  • Research, document and resolve technical issues relating to Ellucian Banner.
  • Evaluate new Ellucian Banner functionality and suggest system enhancements to achieve optimum system performance and to streamline processes.
  • Update and manage Ellucian Banner application system documentation.
  • Develop detailed documentation for system enhancements and business cases assisting enhancement requests.
  • Prepare process and user training documentation for Ellucian Banner.
  • Interact with Oracle Support and/or Ellucian Support on issues requiring technical assistance requests.
  • Assist in coordination of Ellucian Banner testing and release processes.
  • Provide ad hoc training on system functionality as requested by business owners.
  • Troubleshoot ERP problems and provide resolutions to the user's satisfaction. Work with Administrative systems team if needed DBA, Programmer/Analyst, Business Analysts, Data Warehouse Analyst and Director to resolve reported production issues.
  • Maintain User Security access to Ellucian Banner.
  • Evaluate, recommend, and maintain 3rd party products and data integrations to Ellucian Banner.
  • Maintain, develop, and test system integrations between Banner and existing third-party software applications

Knowledge, Skills and Abilities

  • Experience with Ellucian Banner, Ellucian Recruiter, Microsoft Dynamics CRM; Knowledge of Oracle RDBMS, Oracle Fusion Middleware and Server Virtualization (VMWare); experience with Linux and Windows, SQL/PL/SQL
  • Superior technical knowledge and experience in operating systems, software, and hardware for personal computers is required
  • Knowledge and skill with multiple operating systems such as Microsoft, Linux, and Macintosh is required
  • Ability to prioritize tasks, organize work, and meet deadlines in a busy office setting
  • Ability to work independently, demonstrate ingenuity and prompt action in resolving problems, and maintain a high level of confidentiality
  • Strong communication, interpersonal, and organization skills are required

Education and Experience

Bachelor's degree in Computer Science/MIS degree from an accredited four-year college or university; and 2 - 5 years of related experience and/or training; or equivalent combination of education and experience.

Compensation and Benefits

This is a full-time, exempt position.  Starting wage is dependent on individual qualifications and experience.  Concordia health, disability, and retirement plan enrollment is available to full-time employees and eligible dependents.  Tuition benefits are also available for employees and qualified dependents.

Physical Demands/Equipment 

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to sit, reach with hands and arms, and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 40 pounds, and occasionally lift and/or move 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and depth perception. The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature and level of the position. It is not intended to be all-inclusive. Administration reserves the right to adjust the duties and responsibilities.

Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws. 

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion.  In addition, preference in holding certain employment positions is given to rostered ministers of the LCMS.  Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Commissioned Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity program, including all equal employment opportunity activities, as required by federal, state and local agencies.  If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is an HLC accredited, co-educational, liberal arts school offering 71 undergraduate majors of study, 39 master's degrees, and 4 doctoral programs.

Concordia is a Lutheran higher education community committed to helping students develop in mind, body and spirit for service to Christ in the Church and in the world.
Concordia University Wisconsin/Ann Arbor
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Concordia Univ Wisconsin Concordia University Ann Arbor